How I work 

In all my work and interactions, I endeavour to stay true to these values that drive me:

— Care, compassion and respect*

— Learning and adaptation

— Integrity, honesty and authenticity

— Equity and justice

If at any time you find me falling short of living by these values, please let me know.

*This includes using inclusive language. My pronouns are: she/her.

If we haven’t been in touch before, please complete my contact form so my associate Jessie or I can respond appropriately.

If we are already in touch, I encourage you to contact my work email. I generally read and respond to these emails within 2-3 working days.

I have adopted The Email Charter which means:
— I avoid sending unnecessary emails.
— I only check and send messages at times that suit me.
— I encourage you to read, respond to or action my messages at a time that suits you.
— My response may be brief and it’s OK if yours is too.

I’m happy to chat on Slack or LinkedIn (please introduce yourself if sending a connection request!) or by text for brief messages. I will ask to move the conversation to email if it’s a significant work matter or enquiry.

I use apps like Slack/WhatsApp/Signal for certain projects and communities, but intentionally do not always keep the app/channel open. It can sometimes take a few days for me to notice messages. I prioritise messages from current clients/collaborators and CoDesignCo members, especially in our Slack space.

If you have my phone number, please text me if it’s a brief message or phone for an urgent request, detailed update or more complicated conversation - preferably during my office hours. If our call might need more than 10 minutes, let’s schedule it in advance.

I require advance notice to schedule meetings or other engagements. If you would like to meet or (re)schedule a coaching session, I may invite you to book in a time using Calendly.

I’m generally available for meetings in these ‘office hours’ (Australian Eastern Time):
Monday 1.30pm - 5.30pm
Tuesday 10.30am - 6.30pm
Thursday 1.30pm - 6.30pm
Friday 10am - 4pm

My availability can vary and be negotiable with advance notice.

I’m often booked up for work several months in advance. I love talking to potential new clients or training participants, but may ask for patience to schedule a meeting or respond to a request for quote, so that I can prioritise existing commitments first. If I’m not available immediately, I can let you know when I’m next able to take on new clients.

I work across Australia and New Zealand, with occasional engagements and course participants from other parts of the world (including Asia, Europe and North America).

I acknowledge the Wurundjeri people of the Kulin Nation as the traditional owners of the unceded land on which I work. With collaborations across Australia and Aotearoa, I pay my respects to Aboriginal, Torres Strait Islander and Māori Elders and ancestors.

I mainly work remotely and meet online. I like a phone call for reducing fatigue and environmental impact. I can meet in-person in Melbourne and travel for work, with advance notice.

I love snail mail but may need a nudge to check my PO box! My postal address is: PO Box 2083, Belgrave, VIC 3160, Australia.

I work independently (no salary or leave allowance!) and only take on clients who can pay for my services or offer a value exchange.

You can find out how much each training program I offer publicly costs on the relevant page. I offer scholarships for First Nations practitioners and discounts for people from low income countries.

I charge clients $200-450/hour, with rates depending on the nature and value of the work, for a minimum engagement of $1000 + GST. I can provide a customised cost estimate on request.

I usually charge in AUD or NZD, and I can accept PayPal and credit card payments in other currencies. I have an ABN and IRD number, and pay tax in Australia on all income received. I also pay the rent by donating 1% of my income to Aboriginal organisations and 1% to environmental causes.